Woman hails wonder serum for restoring lashes after botched extensions

Woman left with bare and ‘red raw’ eyes after botched extensions ripped out her natural lashes hails wonder £89 serum for restoring them to ‘long, thick and glossy’ in just three months

  • Nadia Hallett, 23, from Hertfordshire, had lash extensions for her 21st birthday
  • Removed them days later as became irritable and took natural lashes with them
  • Nadia was devastated and looked online for ways to help her lashes grow back
  • Discovered RevitaLash serum, which is a beauty staple of the Duchess of Sussex
  • Says they grew back to ‘long, thick and glossy’ lashes within three months of use 

A woman left with ‘bare and red raw’ eyes after botched extensions has told how a ‘wonder’ serum restored her lashes within just three months.

Nadia Hallett, 23, a make-up artist from Hertfordshire, was devastated when the individual lash extensions, which she’d had done the day before her 21st birthday, ripped away her natural hairs when she tried to remove them after they became irritable and uncomfortable.

After looking online for a solution for her painful, bald lash line, she discovered RevitaLash, a serum which sells one every 33 seconds in the UK and is a beauty bag favourite among celebrities including Meghan Markle and Vogue Williams.

Nadia claims her lashes grew back within a couple of weeks of using it, though not as long or full as they were before.

Nadia Hallett, 23, a make-up artist from Hertfordshire, had individual lash extensions the day before her 21st birthday

Nadia said she was left with ‘bare and red raw’ eyes after the botched extensions ripped out her natural lashes

But after three months she said they were ‘thick and glossy’ and a year on they are now so long they’re ‘touching her eyebrows’.

Since lockdown was imposed, RevitaLash (revitalash.co.uk) has reported a 40 per cent increase in sales as people embrace their natural lashes while salon treatments are unavailable.

Speaking to FEMAIL, Nadia said she decided to try out individual lash extensions as a treat for her milestone birthday.

‘Sadly the day after on my actual birthday they started to become so irritated and uncomfortable, so much so I could barely keep them open,’ she recalled.

‘I examined the lashes carefully in my magnifying mirror and realised why the technician only took 40 minutes to do my lashes. Instead of placing one lash extension per one eyelash, she had grouped a few of my lashes together and stuck a lash extension to them. 


Nadia claims her lashes grew back within a couple of weeks of using RevitaLash. Pictured left after three months (and an LVL treatment) and right after a year of using the serum

Nadia said she was thrilled with the results, adding: ‘Now I regularly find people are shocked when I tell them that my lashes are my own, and then I tell them about RevitaLash’

‘Because of the tension from grouping the lashes they were slowly being pulled out from the root. The odd lash extension was already falling out, with three or four eyelashes attached.’

Nadia decided to remove them the following day before anymore damage could be done. 

‘I contacted the technician to ask her how to remove them and if I needed to book back in to do so,’ she said. 

‘She assured me that this could be done at home using an oil such as coconut oil, with some cotton buds and cotton pads. So abiding by the instructions given, I removed the lashes at home.

Nadia, pictured recently, said she’s been using the product ever since and her lashes are long enough to touch her eyebrows

‘To my absolute horror I was watching the extensions come off, with my lashes attached. Ten minutes later, my lash line was pretty much bare, and red raw. You can imagine how traumatic that was, especially seeing as I was still celebrating a big birthday. 

‘I went to show my mum and my boyfriend who were both downstairs at the time and they were both in shock about the state of my eyes.’

Nadia tried using strip lashes to conceal her bare lash line, but struggled to apply them as there wasn’t a lot for them to grip online. 

‘I had very few lashes remaining and sore, swollen eyelids,’ she explained. ‘I went online and did some research on how to grow my lashes back fast, and that was when I came across RevitaLash.’

Nadia claimed she has recommended RevitaLash to friends and family who were also blown away with the results

The brand was founded by Dr. Michael Brinkenhoff and his late wife Gayle, who were looking for a solution to help her feel beautiful during her courageous fight against breast cancer. 

RevitaLash eyelash conditioner contains a blend of natural botanicals and its Signature BioPeptin Complex designed to addresses the visual signs of eyelash ageing and stress and protect against breakage and brittleness to improve flexibility, moisture, and shine, for more dramatic-looking lashes. 

The serum, which currently costs £45 for a four to six week supply, £89 for three months or £125 for a six-month vial, has developed a cult following among celebs, including Dani Dyer and Sam Faiers, and even royalty.


The serum, which costs £89 for a three month supply or £125 for a six-month vial, has developed a cult following among celebs, including Dani Dyer and Vogue Williams

Speaking about her love of the product in 2014, the Duchess of Sussex said: ‘[I use] RevitaLash on my eyelashes, and I swear they are as long as they could ever be.’

Nadia said she was thrilled with the results, adding: ‘Now I regularly find people are shocked when I tell them that my lashes are my own, and then I tell them about RevitaLash.

‘I have been using it for two years now and its something I won’t do without. I have since recommended it to friends and family who are also blown away with the results.’  

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