How can you recover your phone if you leave it in an Uber or Lyft?
IF you have ever been in a rush and have accidentally left your phone in a Uber or Lyft, there is a way for you to get it back.
Uber and Lyft are popular ride-sharing companies that assist consumers in getting to their destinations with the click of a button.
How to get you phone back from Uber?
If you have ever left your phone or other personal belongings in an Uber, you can began the process of retrieving those items by logging into the Uber's app.
Once you are logged in, Uber will display your most recent trip.
If that trip is the one in which you lost your belonging(s), enter a phone number that can be used to contact the trip's driver.
Afterward, Uber will contact that number and then connect you directly with your driver.
Once in contact with your driver, you can schedule a place and/or time to get back your things.
If they do not answer the phone, you are advised to leave them a detailed message. If you are unable to reach the driver after 24 hours, contact the Uber support team.
How to get your phone back from Lyft?
Like the previously discussed rideshare company, Lyft also prefers customers to use their app to retrieve items from a previous ride.
If you are unable to log into the app, you can use the emailed ride receipt, which shows documentation of your trips.
Once you find the trip in which you lost your belonging(s), click “Find lost item” at the bottom of the email.
If you are unable to find the emailed ride receipt, contact Lyft directly.
You will need to have a phone number you can be reached at, your driver's name, the time and date of the ride, and a description of the lost item.
"When you report a lost item through the Lyft app or the link in your email ride receipt, you'll see the option to call or send a message to your driver," according to Lyft's site.
"For calls and messages, the Lyft app uses a masked phone number so your personal contact info is hidden."
"When leaving a message, we encourage you to provide the best contact number the driver can reach you to help make the return smoother."
"These options will be available for 24 hours after your ride ends."
Lyft customers are also encouraged to "take any action necessary to fulfill your provider’s insurance claim requirements."
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